At PureRx Products, customer satisfaction is important to us. Due to the personal care and hygienic nature of our products, we maintain the following policy:

1. All Sales Are Final

Most skincare and beauty items (including serums, masks, and microneedling kits) are non-returnable and non-refundable once opened or used.

2. Damaged or Defective Items

If you receive a damaged or defective item, you must notify us within 7 days of delivery. Please provide your order number and clear photos of the issue by emailing [email protected]. We will review your request and may offer a replacement, exchange, or store credit at our discretion.

3. Order Cancellations

Orders cannot be canceled once they have been processed and shipped. Please double-check your information before completing checkout.

4. Shipping Costs

Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to our error.

5. Unauthorized Returns

Any product returned without prior approval will not be eligible for a refund or replacement.

If you have questions regarding your order, please contact us at:
Email: [email protected]

Disclaimer

Last Updated: 8/28/2025

• All products sold by PureRx Products are intended for cosmetic and personal care use only.

• Results may vary based on skin type, lifestyle, and individual use. No claims are made regarding medical benefits.

• Information provided on our website is for educational purposes only and is not a substitute for medical advice. Always consult with a qualified healthcare professional before beginning any new skincare or wellness routine.

• PureRx Products is not responsible for any adverse reactions, side effects, or misuse of our products. Perform a patch test before first use, especially with serums and topical solutions.

• Microneedling devices and LED/red light masks should be used strictly as directed. Improper use may result in skin irritation or injury.

By purchasing and using our products, you acknowledge and accept these terms